Who's Who in
Social Sciences Academia

John Richardson

Academic Title: Emeritus Professor

Name: John Richardson

 

Department: Department of Information Studies

Department Website: http://is.gseis.ucla.edu/index.asp

Institution: University of California, Los Angeles

 

Address: Box 951520
Los Angeles, California 90095-1520

 

Highest Degree:

Date of Degree:

Degree Institution:

 

E-mail: Contact by e-mail?

 

Expertise: His current research focuses on assessment and evaluation issues related to virtual reference (i.e., chat) such as time in queue, service duration, content analysis or microanalysis of questions, as well as user satisfaction. In addition, he also works internationally on the state of library and information economies in developing countries (e.g., Eritrea, Turkmenistan, Uganda, and Zambia) using the STEPE model.

 

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