Founded in 1919, AUC moved to a new 270-acre state-of-the-art campus in New Cairo in 2008. The University also operates in its historic downtown facilities, offering cultural events, graduate classes, and continuing education. Student housing is available in New Cairo. Among the premier universities in the region, AUC is Middle States accredited; its Engineering programs are accredited by ABET, its Chemistry program is accredited by the Canadian Society for Chemistry, and the School of Business is accredited by AACSB, AMBA and EQUIS. The AUC Libraries contain the largest English-language research collection in the region and are an active and integral part of the University's pursuit of excellence in all academic and scholarly programs. AUC is an English-medium institution. Faculty salary and rank are based on qualifications and professional experience. According to AUC policies and procedures, faculty are entitled to generous benefits.
Under the general direction of the Associate Dean of the Main library, the Director of Public Service provides effective administration and leadership for the Library Public Service functions in support of the teaching, research and learning goals of AUC. The Director is responsible for overseeing all administrative aspects in this unit and the overall management of public services areas: Research, Instruction, Access/Circulation and the External and outreach services. The position holder will play a key role in implementing innovation and change within the Public Service department, ensuring that services delivered are user-focused, effective and at the leading edge of best practice within the field.
DUTIES AND RESPONSIBILITIES:
Assumes full management responsibility for all Public Service functions: Reference (in person and virtual) Circulation and Access, Instruction, External, and outreach community services
Develops and implements the unit's strategic goals, objectives, KPIs and budgetary priorities
Facilitates collaboration and communication among all members of the public service team
Mentors and leads a diverse team of library faculty and staff, and provides administrative oversight with the managerial tasks of recruiting and evaluating the Public Service team
Ensures that Public service staff receive appropriate training to effectively carry out research and service functions
Plans and implements the merge of all Main Library service functions to ensure the best and most effective quality user services (in person and virtual)
Leads the planning of the operation of the Accessibility Hub
Provides expertise and leadership in the implementation of new instructional models and information literacy techniques and in fostering an innovative instructional literacy program
Demonstrates leadership skills in coordinating the efforts of the RIS instruction team
Actively participates in the library liaison program and engages with departmental teaching faculty to understand their library needs, develop collegial partnerships, and promote library services
Serves on the Library Council, with other members of the Library leadership team, to advance the mission, vision, and values of the Libraries
ALA-accredited MLIS degree
Demonstrated commitment to diversity
At least 5 years of experience in a supervisory, management or leadership role
Supervisory experience of reference and access services functions
Supervisory experience that demonstrates strategic thinking, managing, and leading diverse teams of library faculty and staff
Demonstrated knowledge of information literacy best practices in strategies, methodologies, and practice within academic libraries
Knowledge of recent information technology applications relevant to library services, specifically those relevant to classroom application
Excellent oral, written, and presentation communication skills for multiple audiences
Excellent demonstrated ability to plan, organize, and manage multiple ongoing projects
Strong commitment to quality service
Experience in working with users from diverse backgrounds
Demonstrated understanding of practices and principles for assessing student learning
This is a Faculty appointment at the rank of Instructor. Review of Applications will begin immediately.
All applicants must submit the following documents through the online system:
a) a current CV and b) a letter of interest, c) Applicants must also completed Personnel Information Form; and d) at least three reference letters from referees familiar with your professional background sent directly to firstname.lastname@example.org.
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